Your Privacy Matters to peryaplay

1. Introduction & Scope

peryaplay ("peryaplay," "we," "us," or "our") is committed to protecting the privacy and personal data of all users of the peryaplay online gaming platform, accessible at peryaplay.top (the "Platform"). This Privacy Policy describes how peryaplay collects, uses, stores, shares, and protects your personal information when you access or use our Platform, games, and related services.

This Privacy Policy applies to all registered players, visitors, and any other individuals whose personal data is processed by peryaplay in connection with the Platform. It should be read together with our Terms & Conditions and Responsible Gaming Policy, which are incorporated herein by reference.

peryaplay operates in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and the implementing rules and regulations issued by the National Privacy Commission (NPC). We are also guided by applicable PAGCOR regulations regarding the handling of player data.

By registering an account or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, please discontinue use of the Platform immediately.

2. Information We Collect

peryaplay collects personal information that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of information we collect include:

3. How We Use Your Information

peryaplay uses the personal information we collect for the following purposes:

• Account Management: To create, maintain, and manage your peryaplay player account, including verifying your identity and age (21+ requirement) in accordance with Philippine gaming regulations.
• Payment Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other accepted payment methods in Philippine Peso (PHP).
• Regulatory Compliance: To comply with PAGCOR licensing requirements, anti-money laundering (AML) obligations, and other applicable Philippine laws and regulations.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, and other security threats to the Platform and its players.
• Customer Support: To respond to your enquiries, resolve disputes, and provide assistance through our 24/7 support team.
• Responsible Gaming: To monitor gaming behaviour, enforce self-exclusion requests, apply deposit limits, and provide responsible gaming interventions where appropriate.
• Platform Improvement: To analyse usage patterns, improve game performance, and enhance the overall player experience on peryaplay.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have provided consent or where we have a legitimate interest to do so. You may opt out at any time.
• Legal Obligations: To fulfil our legal and regulatory obligations, including responding to lawful requests from government authorities and law enforcement agencies in the Philippines.

4. Legal Basis for Processing

peryaplay processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Consent: Where you have given explicit consent, such as for marketing communications or optional data collection.
• Contractual Necessity: Processing required to fulfil our obligations under the Terms & Conditions you agreed to upon registration, including account management and payment processing.
• Legal Obligation: Processing necessary to comply with PAGCOR regulations, AML laws, tax obligations, and other applicable Philippine legislation.
• Legitimate Interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by your rights and freedoms.

5. Sharing Your Information

peryaplay does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data only in the following limited circumstances:

• Payment Processors: We share financial data with payment service providers (e.g., GCash, PayMaya, BPI, BDO, Metrobank) solely to process your transactions. These providers are bound by their own privacy policies and applicable Philippine financial regulations.
• Identity Verification Services: We may share identity documents with accredited KYC (Know Your Customer) verification partners to confirm your age and identity as required by PAGCOR.
• Game Software Providers: Certain technical and usage data may be shared with our licensed game software providers to ensure fair play, resolve disputes, and maintain game integrity.
• Regulatory Authorities: We are required by law to share player data with PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other competent Philippine government authorities upon lawful request.
• Fraud Prevention & Security Partners: We may share technical data with fraud detection and cybersecurity service providers to protect the Platform and its players.
• Legal Proceedings: We may disclose your information where required by a court order, subpoena, or other lawful legal process in the Philippines.

All third parties with whom peryaplay shares personal data are required to handle such data in accordance with applicable privacy laws and are prohibited from using it for any purpose beyond what is strictly necessary.

6. Cookies & Tracking Technologies

peryaplay uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session security, and gather analytics data. The types of cookies we use include:

• Essential Cookies: Required for the Platform to function correctly. These include session authentication cookies and security tokens. You cannot opt out of essential cookies without affecting Platform functionality.
• Analytics Cookies: Used to understand how players interact with the Platform — such as which games are most popular, how long sessions last, and where players encounter issues. This data is aggregated and anonymised.
• Preference Cookies: Store your language preferences, display settings, and other personalisation choices to improve your experience on return visits.
• Marketing Cookies: Used to deliver relevant promotional content and measure the effectiveness of our marketing campaigns. These are only activated where you have provided consent.

You may manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the peryaplay Platform.

7. Data Retention

peryaplay retains your personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable Philippine law and PAGCOR regulations. Specific retention periods include:

• Account Data: Retained for the duration of your active account, plus a minimum of five (5) years following account closure, in compliance with AML and PAGCOR record-keeping requirements.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years as required by the Anti-Money Laundering Act of the Philippines.
• Identity Verification Documents: Retained for the duration of your account plus five (5) years, or longer if required by regulatory authorities.
• Support Communications: Customer support records are retained for three (3) years from the date of the last interaction.
• Marketing Data: Retained until you withdraw consent or opt out of marketing communications, after which it is deleted within 30 days.

Upon expiry of the applicable retention period, peryaplay will securely delete or anonymise your personal data in accordance with our data disposal procedures.

8. Data Security

peryaplay implements robust technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security measures include:

• SSL/TLS encryption for all data transmitted between your device and the peryaplay Platform.
• AES-256 encryption for sensitive data stored in our databases, including passwords and payment information.
• Multi-factor authentication (MFA) options for player accounts to prevent unauthorised access.
• Regular security audits, penetration testing, and vulnerability assessments conducted by independent cybersecurity professionals.
• Strict access controls ensuring that only authorised peryaplay personnel can access personal data, on a need-to-know basis.
• 24/7 monitoring of our systems for suspicious activity, intrusion attempts, and data breaches.

In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, peryaplay will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will inform affected players without undue delay, in accordance with the Data Privacy Act of 2012.

9. Your Rights as a Data Subject

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by peryaplay:

• Right to be Informed: You have the right to know what personal data peryaplay collects about you and how it is used — which is the purpose of this Privacy Policy.
• Right of Access: You may request a copy of the personal data peryaplay holds about you at any time.
• Right to Rectification: If any of your personal data is inaccurate or incomplete, you have the right to request correction.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to Lodge a Complaint: If you believe peryaplay has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of these rights, please contact our Data Protection Officer using the details provided in Section 12 of this Privacy Policy. We will respond to all verified data subject requests within fifteen (15) business days.

10. Children & Minors

peryaplay is strictly an adult gaming platform. In accordance with Philippine law and PAGCOR regulations, the minimum age to register and play on peryaplay is 21 years old. We do not knowingly collect personal data from individuals under the age of 21.

During registration, all players are required to confirm their age and provide valid government-issued identification. peryaplay reserves the right to request additional age verification documents at any time. Any account found to belong to a person under 21 years of age will be immediately suspended, and all associated funds will be handled in accordance with applicable regulations.

If you believe that a minor has registered on the peryaplay Platform, please contact our support team immediately so that we can take appropriate action.

11. Changes to This Privacy Policy

peryaplay reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.

The date of the most recent revision is indicated at the top of this page. Your continued use of the Platform following the posting of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how peryaplay protects your data.

12. Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the peryaplay Data Protection Officer:

• Email: [email protected]
• General Support: [email protected]
• Response Time: Within 15 business days for formal data subject requests
• Support Hours: 24 hours a day, 7 days a week

For complaints that cannot be resolved directly with peryaplay, you may contact the National Privacy Commission (NPC) of the Philippines, the independent authority responsible for administering and implementing the Data Privacy Act of 2012.